Almost 60% of diners have named waiting for food their biggest grievance when eating out, followed by 54% complaining about tips being added to the bill automatically, and 50% on service charge.

TGI Fridays CEO Karen Forrester, Bill’s CEO Mark Fox and Casual Dining Group non-executive chairman Martin Robinson have been announced as keynote speakers for Casual Dining Show 2017.

The hunt is once again on to find the best burger creations from pubs, bars and casual dining operators, as the National Burger Awards returns for 2017.

News Updates

DJ BBQ to host National Burger Awards

Christian Stevenson, aka DJ BBQ, will host the National Burger Awards 2017, as the biggest burger bash in the calendar returns for its third year.

Restaurants innovate in response to challenges

Increasing labour costs, strong growth of traditional competitors and changing consumer preferences have been revealed as the three biggest threats to restaurant organisations this year.

Thai Leisure Group appoints Simon Firth as executive chef

Thai Leisure Group has appointed Simon Firth as executive chef, a new role created to support the company as it aims to grow to 35 restaurants by the end of 2018.

LEON joins London Bridge redevelopment

LEON opens the doors to its newest restaurant today in London Bridge station as the area undergoes a multi-million pound transformation.

Latest Issue

The bourgeoisie

Founders of Bourgee Mark Baumann and James Welling talk to Casual Dining Magazine about their quest to bring affordable luxury to the Home Counties.

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The MOD squad

As the US-founded MOD Pizza finishes its first year of UK operations, CEO John Nelson tells Casual Dining Magazine that this is only the beginning.

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