One third of the hospitality sector is unaware of the upcoming General Data Protection (GDPR) legislation, according to a survey conducted by EPOS and payment solution provider Its Lolly.
GDPR is a regulation intended to strengthen and unify data protection for all individuals within the EU, giving citizens control over their personal data and simplifying the regulatory environment.
The survey also found that 73% of businesses wouldn’t know what to do if customers requested details of the data being held about them, and 50% said they were not aware of how their methods of personal data processing will be impacted under the new regulations.
While 40% are unsure as to whether their operational data is safely back up, 57% are confident in the systems they have in place.
“A number of the findings uncovered in the survey are alarming given organisations of every size are going to be affected by the GDPR legislation,” says Its Lolly CEO Peter Moore. “This will include small hospitality providers with fewer in-house legal and IT resources.
“GDPR is only around the corner. It is time to take action and get to grips with your data – before it becomes too late. The fines are high, up to 20000000 EUR or up to 4% of the annual worldwide turnover of the preceding financial year in case of an enterprise, whichever is greater.”