Almost two-thirds (65%) of hospitality managers are expecting an increase in employee absences compared to a normal working week this Easter.
The new Censuswide survey on behalf of HR and payroll provider MHR found that more than two-thirds (69%) of hospitality managers believe their employees are more likely to call in sick during busy seasonal periods like Easter.
This can prove to be an administrative headache as 42% of respondents admitted to finding it difficult to manage rotas over such periods.
This is made all the more difficult by the fact that 55% are still using paper processes for managing workforce.
“With Easter falling in late April this year, quickly followed by the peak May bank holiday season, hospitality managers face a real challenge to optimise employee rotas whilst contending with an anticipated spike in unauthorised absences and last-minute holiday requests,” says MHR business analyst Stuart Price.
“To make matters worse, the research highlights that managers still don’t have the right tools to help them to effectively plan and manage their people, with many still relying on outdated paper methods to capture work patterns and just under a quarter (22.5%) of managers spending between four and six hours on planning employee rosters.”