Deliveroo launches rapid repayment service for restaurants

Deliveroo launches rapid repayment service for restaurants

In support of its restaurant partners, Deliveroo has launched a rapid repayment scheme, allowing operators to access money made from deliveries within a day.

The new service is available to restaurants free of charge, and is hoped it will boost restaurants’ access to cash flow as many struggle with closing their doors to dine in customers.

Deliveroo has confirmed it will cover the increased banking charges for the rapid payments.

Almost 3,000 new restaurants have signed up to Deliveroo in the past month, so the new payment process will help these business to better manage their finances as they adapt to a delivery-only service.

It will be available for the next three months and then Deliveroo will assess whether to extend it at that point.

“At Deliveroo, we want to do everything possible to support our restaurant partners,” comments the company’s founder Will Shu.

“We are here to deliver for restaurants who want to carry on offering their amazing food to families at home.

“This new rapid payment system will immediately improve the cash flow of thousands of restaurants and help them better manage their finances during these challenging times.”

Responding to the needs of restaurants since the coronavirus outbreak, Deliveroo has also:

  • Dropped on-boarding fees for new restaurants
  • Created online marketing tools for restaurants to notify customers that they are available for delivery services
  • Established teams of people across the business to support restaurants who want to be able to deliver
  • Launched a micro-site for restaurant partners which provides information and links for accessing government funding and help on how to operate during the Covid-19 crisis
  • Developed a new ‘contact-free delivery’ feature in the app so that customers can be confident that deliveries from restaurants are conducted safely
  • Published best practice guidelines for converting existing restaurants into delivery-only operations
  • Shared expert advice and guidance on how to operate safely during the outbreak
  • Campaigned for more support for restaurants from government
  • Launched a new campaign #HereToDeliver to support the restaurant jobs.