Get in Touch With Us
Got a question about something you've read on casualdiningmagazine.co.uk, spotted an error, or want to suggest a brand for us to look at? This page covers how to reach our team and what you can expect once you do.
The Best Way to Reach Our Team
Email is the most reliable route to us. We read every message that comes in and try to respond within two working days. Send your query to [email protected] and let us know what it's about in the subject line so it reaches the right person faster.
We're not able to place bets, process withdrawals, verify accounts or resolve disputes on behalf of any casino site — that has to go through the operator directly, or their licensing body. What we can help with is anything to do with the content on this site.
What We Can Help With
- Questions about our reviews — If a write-up on a brand covered on our trusted non Gamstop casinos page raises a question, ask away. We're happy to explain how a rating came together.
- Corrections and updates — Welcome offers, terms and licensing details change often in this space. If something looks out of date, tell us and we'll check it.
- Content suggestions — Want more detail on payment methods, game selection or how self-exclusion schemes work? Let us know what would be useful.
- Partnership enquiries — If you represent a gambling brand and want to discuss coverage, introduce yourself and explain what you have in mind.
- Concerns about gambling behaviour — If you or someone you know is finding it hard to control their gambling, mention this in your message. We can point you towards independent support organisations, and encourage anyone with these concerns to seek help regardless of whether a site is signed up to GAMSTOP or not.
Why This Page Matters for a Site Like Ours
We cover casinos not on Gamstop, including slots, table games and betting sites that operate outside the UK's self-exclusion scheme, typically under licences such as Curaçao. Because this is a niche with strong opinions on both sides, we get a wide range of messages — from readers asking how to compare welcome bonuses, to those wanting clarity on how a particular brand is regulated. All of it is worth reading, and we treat each message on its own terms rather than with a template reply.
What Happens Once You've Sent a Message
- Your email lands with a member of our editorial team, not an automated inbox.
- We read it in full and check any relevant page or offer before replying.
- You get a personal response, usually within two working days, sometimes longer if the query needs research.
- If your message points to something that needs fixing on the site, we update it and let you know once it's live.
A Note on Accuracy and Independence
Ratings and rankings on this site, including for brands like Betmica, Kikibet and Betninja, are based on our own research into things like game libraries, payment options and welcome offer terms. Commercial relationships with any operator never decide where a brand sits in our rankings — reader feedback and our own checks do. If you think we've got something wrong, that's exactly the kind of message we want.
Thank you for taking the time to visit this page. We look forward to hearing from you, and remind all readers that gambling content on this site is intended for those aged 18 and over.